Returns & Exchanges
At The Scout And Guide Shop, we want you to be fully satisfied with your uniform and outdoor gear. If your items aren't the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account portal or contact our support team to request a Return Merchandise Authorization (RMA) number.
Pack Your Items
Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
Label and Post
Affix the provided return shipping label to your package and drop it off at any authorized postal service location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing